Shipping policy

At Best Bird International, we take great care in delivering healthy birds, animals, and supplies safely to our customers. Our goal is to ensure every order arrives in excellent condition and on time.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Areas

We provide nationwide delivery for birds, animals, and animal supplies. Depending on the location, delivery may be completed through trusted transport partners or specialized animal delivery services to ensure safety and comfort.

Shipping Time

Estimated delivery times:

  • Major Cities: 1–3 business days

  • Other Areas: 3–5 business days

Delivery times may vary depending on weather conditions, transport schedules, or availability of live animals.

Safe Animal Transportation

The safety and health of our animals is our top priority. All birds and animals are:

  • Carefully inspected before shipping

  • Packed in safe, ventilated transport carriers

  • Delivered using reliable and animal-friendly transport methods

Shipping Costs

Shipping costs may vary depending on:

  • Delivery location

  • Order size

  • Type of animal or product

Exact shipping charges will be displayed at checkout or confirmed before dispatch.

Wholesale Orders

For bulk or wholesale purchases, delivery arrangements may be scheduled separately to ensure safe transportation of large quantities. Our team will contact you to finalize shipping details.

Delivery Responsibility

Customers must ensure someone is available to receive the order at the provided address. For live animals, immediate care after delivery is recommended.

Delays

While we aim for timely delivery, delays may occur due to:

  • Weather conditions

  • Transport availability

  • Health safety checks for animals

We appreciate your understanding as the safety of the animals always comes first.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

Best Bird International
Email: info@bestbirdinternational.com